REMOTE charges – Telephony (Download Evotec Service Charges Schedule)

Standard Remote Change

Call-Out Fee
Per Half Hour

Non Contracted Customer
48 hour processing period

 Half-hour Minimum Charge$93.50 inc GST – $85.00 exc GST 

PriorITel Customer
24 hour processing period

 Half-hour Minimum Charge$66.00 inc GST – $60.00 exc GST
per half hour thereafter
Emergency Remote ChangeCall-Out Fee – Includes First Half HourPer Half Hour Thereafter
Emergency Remote Charge
Non Contracted Customer
3 hour processing period
$330.00 inc GST – $300.00 ex GST
includes first half hour
$88.00 inc GST – $80.00 ex GST
per half hour thereafter
Emergency Remote Charge –
PriorITel Customer

2 hour processing period
$132.00 inc GST – $120.00 excGST
includes first half hour
$66.00 inc GST – $60.00 ex GST
per half hour thereafter
 ON SITE charges  
Standard On Site Service –
Non Contracted Customer
$88.00 CBD Call out –
includes first half hour 
 $80.00 exc GST

$44.00 Non CBD Call out 
includes first half hour
Call out $40 ex GST
$88.00 inc GST – $80.00 ex GST
per 30 min after first half hour
Standard On Site Service –
PriorITel Customer
$88.00 CBD Call Out – 
includes first half hour

$80 ex GST
$33.00 Non CBD Call out –
includes first half hour

$30.00 ex GST
$66.00 inc GST – $60.00 ex GST
per half hour thereafter
Scheduled Weekend /
Out of Hours Service –
Non Contracted Customer

$704.00 inc GST Call Out
(includes first 4 hours)

($640 ex GST)

$176.00 inc GST per hour
$160.00 exc GST per hour
(after minimum 4 hours)
Scheduled Weekend /
Out of Hours Service –
PriorITel Customer
$528.00 inc GST Call Out
(includes first 4 hours)
($480 ex GST)
$132.00 inc GST per hour
$120.00 exc GST per hour
(after minimum 4 hours) 

Emergency Service –
Business Hours/
Out of Hours
Non Contracted Customer

Call out fee 
$550.00 inc GST
$500.00 exc GST

per half hour thereafter

In Business Hours:
$88.00 inc GST ($80 ex GST)

Out of hours (first 2 hours)
$132.00 inc GST –
(120.00 ex GST)

Out of hours (after first 2 hours)
$176.00 inc GST –
($160.00 ex GST)

Emergency Weekend /
Out of hours service –
PriorITel Customer

Call out fee
$275.00 inc GST
$250.00 exc GST

per half hour thereafter

In Business Hours:
$66.00 inc GST ($60 ex GST)

Out of hours (first 2 hours)
$99.00 inc GST – 
($90.00 ex GST)

Out of hours (after first 2 hours)
$132.00 inc GST – 
($120.00 ex GST)

 Data Cabling and Electrical Services
Service Fee$88.00 inc GST – $80.00 exc GST 
Standard hourly rate$51.00 inc GST – $46.61 exc GST
per half hour
 
Time and a half$62.55 inc GST – $56.87 exc GST
per half hour
 
Double time$73.83 inc GST – $67.12 exc GST
per half hour
 
 IT Services – Sydney and Melbourne
Service Fee$93.50 inc GST – $85.00 ex GST 
Standard hourly rate$88.00 inc GST – $80.00 ex GST
per half hour
 
Standard hourly rate$115.50 inc GST – $105.00 ex GST
per half hour
 
Pricing applies to Melbourne, Sydney and Brisbane Metropolitan areas only
Regional charges will be determined based on location and contractor availability